Tenfold vs VoIP Detective

Starting Price

Not provided by vendor

$300.00/year

Best For

Customer facing teams, larger than 10 people, who want a fast way to become more efficient, increase revenue, and unify the customer experience.

Users of Cisco Callmanager / CUCM. Anyone who wants an easy to use tool to view calls into and out of their phone system.

Rating


4.5 / 5
(148)
Read All Reviews

5 / 5
(1)

Ideal number of Users

10 - 1000+

1 - 1000+

Ease of Use


5 / 5

5 / 5

Customer Support


5 / 5

5 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


4.5 / 5

5 / 5

Product Features

  • check By-Extension Reporting
  • check Call Duration
  • check Call Monitoring
  • close Call Volume
  • check Caller Identification
  • check Inbound Reporting
  • check Outbound Reporting
  • check Unattended Call Management
  • check Who Answered Log
  • check By-Extension Reporting
  • check Call Duration
  • close Call Monitoring
  • check Call Volume
  • check Caller Identification
  • check Inbound Reporting
  • check Outbound Reporting
  • close Unattended Call Management
  • close Who Answered Log

Screenshots

View 4 screenshots 109908 thumb
View 5 screenshots 169944 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Tenfold vs VoIP Detective

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