FCS Gateway vs PhoneBurner

Starting Price

Not provided by vendor

$149.00/month/user

Best For

Single Property to Mega Hotel and Resort

Sales professionals and SMB customers and teams who use the telephone as a sales tool, and want to simplify contact management, follow-up, and sales workflow.

Rating


5 / 5
(1)


5 / 5
(113)

Ideal number of Users

10 - 1000+

1 - 1000+

Ease of Use


5 / 5

5 / 5

Customer Support


3 / 5

5 / 5

Features & Functionality


5 / 5

4.5 / 5

Value for Money


5 / 5

4.5 / 5

Product Features

  • close By-Extension Reporting
  • close Call Duration
  • close Call Monitoring
  • close Call Volume
  • close Caller Identification
  • check Inbound Reporting
  • check Outbound Reporting
  • close Unattended Call Management
  • close Who Answered Log
  • close By-Extension Reporting
  • check Call Duration
  • check Call Monitoring
  • close Call Volume
  • close Caller Identification
  • close Inbound Reporting
  • check Outbound Reporting
  • close Unattended Call Management
  • close Who Answered Log

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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FCS Gateway vs PhoneBurner

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