FCS Gateway vs Tenfold

Starting Price

Not provided by vendor Not provided by vendor

Best For

Single Property to Mega Hotel and Resort

Customer facing teams, larger than 10 people, who want a fast way to become more efficient, increase revenue, and unify the customer experience.

Rating


5 / 5
(1)


4.5 / 5
(148)

Ideal number of Users

10 - 1000+

10 - 1000+

Ease of Use


5 / 5

5 / 5

Customer Support


3 / 5

5 / 5

Features & Functionality


5 / 5

4.5 / 5

Value for Money


5 / 5

4.5 / 5

Product Features

  • close By-Extension Reporting
  • close Call Duration
  • close Call Monitoring
  • close Call Volume
  • close Caller Identification
  • check Inbound Reporting
  • check Outbound Reporting
  • close Unattended Call Management
  • close Who Answered Log
  • check By-Extension Reporting
  • check Call Duration
  • check Call Monitoring
  • close Call Volume
  • check Caller Identification
  • check Inbound Reporting
  • check Outbound Reporting
  • check Unattended Call Management
  • check Who Answered Log

Screenshots

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View 4 screenshots 109908 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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FCS Gateway vs Tenfold

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