FCS Gateway vs InCharge Unified Call Management

Starting Price

Not provided by vendor Not provided by vendor

Best For

Single Property to Mega Hotel and Resort

Designed with small to medium businesses in mind yet scale able to large, multi site systems, serving all sectors including government, financial, healthcare, education, and general business.

Rating


5 / 5
(1)

5 / 5
(1)

Ideal number of Users

10 - 1000+

1 - 999

Ease of Use


5 / 5

4 / 5

Customer Support


3 / 5

5 / 5

Features & Functionality


5 / 5

Value for Money


5 / 5

Product Features

  • close By-Extension Reporting
  • close Call Duration
  • close Call Monitoring
  • close Call Volume
  • close Caller Identification
  • check Inbound Reporting
  • check Outbound Reporting
  • close Unattended Call Management
  • close Who Answered Log
  • check By-Extension Reporting
  • check Call Duration
  • check Call Monitoring
  • check Call Volume
  • check Caller Identification
  • check Inbound Reporting
  • check Outbound Reporting
  • check Unattended Call Management
  • close Who Answered Log

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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FCS Gateway vs InCharge Unified Call Management

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share Share Your Comparison of InCharge Unified Call Management vs FCS Gateway