MAF ICIMS vs Shadow CMS

Best For

Who Uses This Software?

Unified Communication users with a strong focus on Skype for Business Users.

Not provided by vendor

Target Customer Size (Users)

1000+

1 - 1000+

Pricing

Starting Price

Not provided by vendor

$1,000.00/one-time

Free Trial

Yes Not provided by vendor

Free Version

No Not provided by vendor

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • By-Extension Reporting
  • Call Duration
  • Call Monitoring
  • Call Volume
  • Caller Identification
  • Inbound Reporting
  • Outbound Reporting
  • Unattended Call Management
  • Who Answered Log
  • By-Extension Reporting
  • Call Duration
  • Call Monitoring
  • Call Volume
  • Caller Identification
  • Inbound Reporting
  • Outbound Reporting
  • Unattended Call Management
  • Who Answered Log

Screenshots

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Capterra screenshot placeholder

Ratings

Overall

(0)
2 / 5
(1)

Ease of Use


4 / 5

Customer Service


2 / 5

Features & Functionality

Value for Money

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

share Share Your Comparison of Shadow CMS vs MAF ICIMS


MAF ICIMS vs Shadow CMS

MAF ICIMS

by MAF Unlimited Group

Shadow CMS

by Resource Software Internati...

Best For

Who Uses This Software?

Unified Communication users with a strong focus on Skype for Business Users.

Not provided by vendor

Target Customer Size (Users)

1000+

1 - 1000+

Pricing

Starting Price

Not provided by vendor

$1,000.00/one-time

Free Trial

Yes Not provided by vendor

Free Version

No Not provided by vendor

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • By-Extension Reporting
  • Call Duration
  • Call Monitoring
  • Call Volume
  • Caller Identification
  • Inbound Reporting
  • Outbound Reporting
  • Unattended Call Management
  • Who Answered Log
  • By-Extension Reporting
  • Call Duration
  • Call Monitoring
  • Call Volume
  • Caller Identification
  • Inbound Reporting
  • Outbound Reporting
  • Unattended Call Management
  • Who Answered Log

Ratings

Overall

(0)
2 / 5
(1)

Ease of Use


4 / 5

Customer Service


2 / 5

Features & Functionality

Value for Money

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

Share Your Comparison of Shadow CMS vs MAF ICIMS