OfficeWatch Call Accounting vs PhonEX ONE

Best For

Who Uses This Software?

OfficeWatch is ideal for customers under 2,500 users looking to improve productivity, decrease costs, boost revenue, & limit liability. Larger customers would benefit from our XT Enterprise solution.

We serve enterprises who build complex telephony networks for the organization and look for visibility and analysis tool.

Target Customer Size (Users)

1 - 1000+

2 - 1000+

Pricing

Starting Price

Not provided by vendor

$1,600.00/one-time

Free Trial

No No

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • By-Extension Reporting
  • Call Duration
  • Call Monitoring
  • Call Volume
  • Caller Identification
  • Inbound Reporting
  • Outbound Reporting
  • Unattended Call Management
  • Who Answered Log
  • By-Extension Reporting
  • Call Duration
  • Call Monitoring
  • Call Volume
  • Caller Identification
  • Inbound Reporting
  • Outbound Reporting
  • Unattended Call Management
  • Who Answered Log

Screenshots

View 1 screenshot 24501 thumb
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Ratings

Overall


5 / 5
(4)

4.5 / 5
(2)

Ease of Use


5 / 5

4.5 / 5

Customer Service


5 / 5

4.5 / 5

Features & Functionality


5 / 5

4.5 / 5

Value for Money


4.5 / 5

4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of PhonEX ONE vs OfficeWatch Call Accounting


OfficeWatch Call Accounting vs PhonEX ONE

Best For

Who Uses This Software?

OfficeWatch is ideal for customers under 2,500 users looking to improve productivity, decrease costs, boost revenue, & limit liability. Larger customers would benefit from our XT Enterprise solution.

We serve enterprises who build complex telephony networks for the organization and look for visibility and analysis tool.

Target Customer Size (Users)

1 - 1000+

2 - 1000+

Pricing

Starting Price

Not provided by vendor

$1,600.00/one-time

Free Trial

No No

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • By-Extension Reporting
  • Call Duration
  • Call Monitoring
  • Call Volume
  • Caller Identification
  • Inbound Reporting
  • Outbound Reporting
  • Unattended Call Management
  • Who Answered Log
  • By-Extension Reporting
  • Call Duration
  • Call Monitoring
  • Call Volume
  • Caller Identification
  • Inbound Reporting
  • Outbound Reporting
  • Unattended Call Management
  • Who Answered Log

Ratings

Overall


5 / 5
(4)

4.5 / 5
(2)

Ease of Use


5 / 5

4.5 / 5

Customer Service


5 / 5

4.5 / 5

Features & Functionality


5 / 5

4.5 / 5

Value for Money


4.5 / 5

4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

Share Your Comparison of PhonEX ONE vs OfficeWatch Call Accounting