Call Accounting Software vs Ytel

Starting Price

Not provided by vendor Not provided by vendor

Best For

Proteus is targeted at the medium to large enterprise market where complex PBX, UC or trader voice systems are deployed, typically across multiple sites and regions.

Companies, agencies and organizations that interact with mass numbers of customers and contacts for campaigns and customer care. Clients include Solar, Mortgage, Auto, Political, Lead Gen and more.

Rating


5 / 5
(1)


4 / 5
(24)

Ideal number of Users

1 - 1000+

10 - 1000+

Ease of Use


5 / 5

4 / 5

Customer Support


5 / 5

3.5 / 5

Features & Functionality


5 / 5

4 / 5

Value for Money


5 / 5

3.5 / 5

Product Features

  • check By-Extension Reporting
  • check Call Duration
  • check Call Monitoring
  • check Call Volume
  • check Caller Identification
  • check Inbound Reporting
  • check Outbound Reporting
  • check Unattended Call Management
  • check Who Answered Log
  • close By-Extension Reporting
  • check Call Duration
  • check Call Monitoring
  • check Call Volume
  • check Caller Identification
  • check Inbound Reporting
  • check Outbound Reporting
  • check Unattended Call Management
  • check Who Answered Log

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Call Accounting Software vs Ytel

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