CloudTalk vs callGuard

Starting Price

$15.00/month/user

Not provided by vendor

Best For

CloudTalk helps small and medium businesses setup and run virtual phone systems from all around the world. Typically, it's used in sales for outbound calls and in customer service for inbound calls.

We target small to mid sized businesses with 1 sip trunk. callGuard is designed to give smaller orgs tools that had for the most part previously been limited to large orgs with large budgets.

Rating


4.8 / 5
(100)
Read All Reviews
(0)

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.8 / 5


  • "We are pretty satisfied with CloudTalk. It makes our work more effective and the interface is very user friendly."

  • "Friendly and intuitive online platform whose save time of my team."



Customer Support


4.8 / 5


  • "Great customer access, helpful customer support, speed to solve the problem, high availability and quality of service."

  • "The support team is really friendly and very responsive."



Features & Functionality


4.6 / 5


  • "The versatility of Cloudtalk is amazing, and also the customization possibilities."

  • "User interface - very user-friendly, easy to navigate, definitely helped to level up our customer service."



Value for Money


4.7 / 5


  • "It's very easy to use, flexible features and a good price. The cloud-based platform on Amazon is very powerful."

  • "Pretty dvanced features at an affordable price."



Product Features

  • close By-Extension Reporting
  • check Call Duration
  • check Call Monitoring
  • check Call Volume
  • check Caller Identification
  • check Inbound Reporting
  • check Outbound Reporting
  • check Unattended Call Management
  • check Who Answered Log
  • check By-Extension Reporting
  • check Call Duration
  • check Call Monitoring
  • check Call Volume
  • close Caller Identification
  • check Inbound Reporting
  • check Outbound Reporting
  • check Unattended Call Management
  • check Who Answered Log

Screenshots

View 5 screenshots 167828 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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CloudTalk vs callGuard

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