CloudTalk vs Genesis Call Accounting vs WinCall

Starting Price

$11.00/month/user

Not provided by vendor Not provided by vendor

Best For

Support and sales teams working in startups, SMEs or e-commerce striving to improve customer experience & performance through important metrics and personalized communication.

Not provided by vendor

TTI serves the enterprise software markets and telephony call accounting segments.

Rating


5 / 5
(33)


3 / 5
(1)

(0)

Ideal number of Users

2 - 499

Not provided by vendor

1 - 1000+

Ease of Use


5 / 5

3 / 5

Customer Support


5 / 5

Features & Functionality


5 / 5

4 / 5

Value for Money


5 / 5

Product Features

  • close By-Extension Reporting
  • check Call Duration
  • check Call Monitoring
  • check Call Volume
  • check Caller Identification
  • check Inbound Reporting
  • check Outbound Reporting
  • check Unattended Call Management
  • check Who Answered Log
  • close By-Extension Reporting
  • check Call Duration
  • check Call Monitoring
  • close Call Volume
  • close Caller Identification
  • close Inbound Reporting
  • close Outbound Reporting
  • close Unattended Call Management
  • close Who Answered Log
  • check By-Extension Reporting
  • check Call Duration
  • check Call Monitoring
  • check Call Volume
  • check Caller Identification
  • check Inbound Reporting
  • check Outbound Reporting
  • check Unattended Call Management
  • check Who Answered Log

Screenshots

View 5 screenshots 167828 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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CloudTalk vs Genesis Call Accounting vs WinCall

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