CloudTalk vs Teltrac

Starting Price

$10.00/month/user

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Best For

CloudTalk helps small and medium businesses setup and run virtual phone systems from all around the world. Typically, it's used in sales for outbound calls and in customer service for inbound calls.

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Rating


4.8 / 5
(84)
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(0)

Ideal number of Users

1 - 1000+

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Ease of Use


4.8 / 5


  • "Personally, as long as the software works, I like the interface of the solution. Easy to use and monetization of our calls is a big advantage."

  • "Friendly and intuitive online platform whose save time of my team."



Customer Support


4.9 / 5


  • "Great customer access, helpful customer support, speed to solve the problem, high availability and quality of service."

  • "The support team is really friendly and very responsive."



Features & Functionality


4.7 / 5


  • "User interface - very user-friendly, easy to navigate, definitely helped to level up our customer service."

  • "Many of the competing services are built-up on a third party API, they just create the UI. With Cloudtalk, they are a telco operator."



Value for Money


4.7 / 5


  • "It's very easy to use, flexible features and a good price. The cloud-based platform on Amazon is very powerful."

  • "Pretty dvanced features at an affordable price."



Product Features

  • close By-Extension Reporting
  • check Call Duration
  • check Call Monitoring
  • check Call Volume
  • check Caller Identification
  • check Inbound Reporting
  • check Outbound Reporting
  • check Unattended Call Management
  • check Who Answered Log
  • check By-Extension Reporting
  • close Call Duration
  • close Call Monitoring
  • close Call Volume
  • check Caller Identification
  • check Inbound Reporting
  • check Outbound Reporting
  • close Unattended Call Management
  • close Who Answered Log

Screenshots

View 5 screenshots 167828 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
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CloudTalk vs Teltrac

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