CallAnalyst vs MAF ICIMS

Rating

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Starting Price

$1,000.00/one-time

Not provided by vendor

Best For

Not provided by vendor

Unified Communication users with a strong focus on Skype for Business Users.

Ideal number of Users

1 - 1000+

1000+

Ease of Use

Customer Support

Features & Functionality

Value for Money

Product Features

  • check By-Extension Reporting
  • check Call Duration
  • check Call Monitoring
  • check Call Volume
  • check Caller Identification
  • check Inbound Reporting
  • check Outbound Reporting
  • close Unattended Call Management
  • close Who Answered Log
  • check By-Extension Reporting
  • check Call Duration
  • check Call Monitoring
  • check Call Volume
  • check Caller Identification
  • check Inbound Reporting
  • check Outbound Reporting
  • check Unattended Call Management
  • check Who Answered Log

Screenshots

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Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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CallAnalyst vs MAF ICIMS

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share Share Your Comparison of MAF ICIMS vs CallAnalyst