ICM EUR 9.0 vs Telephone Management Software

Rating

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Starting Price

Not provided by vendor

$600.00/one-time

Best For

Our target market includes any large to medium size enterprise requiring tracking and reporting on the usage of Unified Communications applications such as voice, video, IM, text and conferencing

Not provided by vendor

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use

Customer Support

Features & Functionality

Value for Money

Product Features

  • check By-Extension Reporting
  • check Call Duration
  • check Call Monitoring
  • check Call Volume
  • check Caller Identification
  • check Inbound Reporting
  • check Outbound Reporting
  • check Unattended Call Management
  • check Who Answered Log
  • check By-Extension Reporting
  • check Call Duration
  • check Call Monitoring
  • check Call Volume
  • check Caller Identification
  • check Inbound Reporting
  • check Outbound Reporting
  • check Unattended Call Management
  • check Who Answered Log

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
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ICM EUR 9.0 vs Telephone Management Software

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share Share Your Comparison of Telephone Management Software vs ICM EUR 9.0