# Best Call Accounting Software 2026 | Capterra

> Find the top Call Accounting software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs.

Source: https://www.capterra.com/call-accounting-software/s/web-based

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# Best Call Accounting Software

For more information consult our [Call Accounting Buyers Guide](#buyers-guide-content)

[4.3 (621)](https://www.capterra.com/p/76/Intacct/reviews/)

Cloud Accounting & Financial Management System. Achieve real-time visibility, drive efficiency, and scale with confidence. [Learn more about Sage Intacct](https://www.capterra.com/p/76/Intacct/)

Call Accounting features reviewers most value

Call Duration

Call Logging

Call Monitoring

Call Recording

Caller ID

Inbound Reporting

Outbound Reporting

Unattended Call Management

Who Answered Log

0.0 (0)

UC&C analytics that provides multi-channel monitoring and analysis of voice, video, contact center, and collaboration session activity. [Learn more about Predictive UC Analytics](https://www.capterra.com/p/184370/Predictive-UC-Analytics/)

Call Accounting features reviewers most value

Call Duration

Call Logging

Call Monitoring

Call Recording

Caller ID

Inbound Reporting

Outbound Reporting

Unattended Call Management

Who Answered Log

[4.4 (268)](https://www.capterra.com/p/182004/CloudTalk/reviews/)

CloudTalk is an AI-powered, call center solution for sales and customer service teams. Start your FREE 14-day trial today! [Learn more about CloudTalk](https://www.capterra.com/p/182004/CloudTalk/)

Call Accounting features reviewers most value

Call Duration

Call Logging

Call Monitoring

Call Recording

Caller ID

Inbound Reporting

Outbound Reporting

Unattended Call Management

Who Answered Log

[## PhoneBurner](https://www.capterra.com/p/134672/PhoneBurner/)

[4.8 (176)](https://www.capterra.com/p/134672/PhoneBurner/reviews/)

Dialer software built for high connect rates. PhoneBurner powers millions of conversations, with average answer rates exceeding 10%. [Learn more about PhoneBurner](https://www.capterra.com/p/134672/PhoneBurner/)

Call Accounting features reviewers most value

Call Duration

Call Logging

Call Monitoring

Call Recording

Caller ID

Inbound Reporting

Outbound Reporting

Unattended Call Management

Who Answered Log

87% recommend this product

[## TenFold](https://www.capterra.com/p/144586/Tenfold/)

[4.7 (143)](https://www.capterra.com/p/144586/Tenfold/reviews/)

CTI for Sales & Contact Center - Improve Customer Experience & Productivity [Learn more about TenFold](https://www.capterra.com/p/144586/Tenfold/)

Call Accounting features reviewers most value

Call Duration

Call Logging

Call Monitoring

Call Recording

Caller ID

Inbound Reporting

Outbound Reporting

Unattended Call Management

Who Answered Log

89% recommend this product

[## ZIWO](https://www.capterra.com/p/171265/ZIWO/)

[4.7 (108)](https://www.capterra.com/p/171265/ZIWO/reviews/)

Cloud Contact Center Software deployed instantly. Full API based. CRM plugins. Connect real or virtual agents.  [Learn more about ZIWO](https://www.capterra.com/p/171265/ZIWO/)

Call Accounting features reviewers most value

Call Duration

Call Logging

Call Monitoring

Call Recording

Caller ID

Inbound Reporting

Outbound Reporting

Unattended Call Management

Who Answered Log

90% recommend this product

[## InfoFlo](https://www.capterra.com/p/96628/InfoFlo/)

[4.5 (97)](https://www.capterra.com/p/96628/InfoFlo/reviews/)

Most affordable complete CRM on the market. One time $99 cost per user. Very easy to use with optional add-ons for a tailored package [Learn more about InfoFlo](https://www.capterra.com/p/96628/InfoFlo/)

Call Accounting features reviewers most value

Call Duration

Call Logging

Call Monitoring

Call Recording

Caller ID

Inbound Reporting

Outbound Reporting

Unattended Call Management

Who Answered Log

[## Amazon Connect](https://www.capterra.com/p/234575/Amazon-Connect/)

[4.5 (92)](https://www.capterra.com/p/234575/Amazon-Connect/reviews/)

Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels. [Learn more about Amazon Connect](https://www.capterra.com/p/234575/Amazon-Connect/)

Call Accounting features reviewers most value

Call Duration

Call Logging

Call Monitoring

Call Recording

Caller ID

Inbound Reporting

Outbound Reporting

Unattended Call Management

Who Answered Log

[## FreJun](https://www.capterra.com/p/235658/FreJun---Call-Automation-Platform/)

[4.7 (75)](https://www.capterra.com/p/235658/FreJun---Call-Automation-Platform/reviews/)

FreJun is a call automation platform for outbound teams. FreJun meets your end to end communication needs and integrates with your wor [Learn more about FreJun](https://www.capterra.com/p/235658/FreJun---Call-Automation-Platform/)

Call Accounting features reviewers most value

Call Duration

Call Logging

Call Monitoring

Call Recording

Caller ID

Inbound Reporting

Outbound Reporting

Unattended Call Management

Who Answered Log

[## FluentStream](https://www.capterra.com/p/138973/FluentStream/)

[4.6 (71)](https://www.capterra.com/p/138973/FluentStream/reviews/)

FluentStream is a business phone system that provides all the call reporting features you need at the best price possible. [Learn more about FluentStream](https://www.capterra.com/p/138973/FluentStream/)

Call Accounting features reviewers most value

Call Duration

Call Logging

Call Monitoring

Call Recording

Caller ID

Inbound Reporting

Outbound Reporting

Unattended Call Management

Who Answered Log

[## Kavkom](https://www.capterra.com/p/140624/Predictive-dialer-PBX/)

[4.7 (70)](https://www.capterra.com/p/140624/Predictive-dialer-PBX/reviews/)

Kavkom provides advanced call accounting and calls reporting solutions to companies. [Learn more about Kavkom](https://www.capterra.com/p/140624/Predictive-dialer-PBX/)

Call Accounting features reviewers most value

Call Duration

Call Logging

Call Monitoring

Call Recording

Caller ID

Inbound Reporting

Outbound Reporting

Unattended Call Management

Who Answered Log

[## CASH+ Call Accounting Software](https://www.capterra.com/p/16984/CASH-Call-Accounting-Software/)

[4.9 (38)](https://www.capterra.com/p/16984/CASH-Call-Accounting-Software/reviews/)

Telecommunications reporting software allows you to report on incoming, outgoing, local & long distance calls from your phone system. [Learn more about CASH+ Call Accounting Software](https://www.capterra.com/p/16984/CASH-Call-Accounting-Software/)

Call Accounting features reviewers most value

Call Duration

Call Logging

Call Monitoring

Call Recording

Caller ID

Inbound Reporting

Outbound Reporting

Unattended Call Management

Who Answered Log

[## Aloware](https://www.capterra.com/p/179188/Aloware/)

[4.2 (33)](https://www.capterra.com/p/179188/Aloware/reviews/)

An all-in-one software solution for sales teams. Aloware offers automatic dialing, seamless CRM integrations, and workflow automations [Learn more about Aloware](https://www.capterra.com/p/179188/Aloware/)

Call Accounting features reviewers most value

Call Duration

Call Logging

Call Monitoring

Call Recording

Caller ID

Inbound Reporting

Outbound Reporting

Unattended Call Management

Who Answered Log

[## NUACOM](https://www.capterra.com/p/161267/NUACOM/)

[4.8 (30)](https://www.capterra.com/p/161267/NUACOM/reviews/)

Versatile business phone system for Sales and Customer Service teams, built-in with 50+ business-class features to grow your business. [Learn more about NUACOM](https://www.capterra.com/p/161267/NUACOM/)

Call Accounting features reviewers most value

Call Duration

Call Logging

Call Monitoring

Call Recording

Caller ID

Inbound Reporting

Outbound Reporting

Unattended Call Management

Who Answered Log

[## Ytel](https://www.capterra.com/p/123451/X5-Cloud-Contact-Center/)

[3.9 (26)](https://www.capterra.com/p/123451/X5-Cloud-Contact-Center/reviews/)

Cloud contact center and communication API solutions. Ideal for large scale multi-channel campaigns and customer care. [Learn more about Ytel](https://www.capterra.com/p/123451/X5-Cloud-Contact-Center/)

Call Accounting features reviewers most value

Call Duration

Call Logging

Call Monitoring

Call Recording

Caller ID

Inbound Reporting

Outbound Reporting

Unattended Call Management

Who Answered Log

[## CDR Call Reporting for Cisco](https://www.capterra.com/p/136341/CDR-Call-Reporting-for-Cisco/)

[5.0 (25)](https://www.capterra.com/p/136341/CDR-Call-Reporting-for-Cisco/reviews/)

UC Data the Right Way. Variphy is the preferred analytics platform for Unified Communications. [Learn more about CDR Call Reporting for Cisco](https://www.capterra.com/p/136341/CDR-Call-Reporting-for-Cisco/)

Call Accounting features reviewers most value

Call Duration

Call Logging

Call Monitoring

Call Recording

Caller ID

Inbound Reporting

Outbound Reporting

Unattended Call Management

Who Answered Log

[## Sales Sling](https://www.capterra.com/p/173979/Sales-Sling/)

[4.4 (24)](https://www.capterra.com/p/173979/Sales-Sling/reviews/)

100% Cloud-Based Inbound/Outbound Dialing & Call Tracking Technology [Learn more about Sales Sling](https://www.capterra.com/p/173979/Sales-Sling/)

Call Accounting features reviewers most value

Call Duration

Call Logging

Call Monitoring

Call Recording

Caller ID

Inbound Reporting

Outbound Reporting

Unattended Call Management

Who Answered Log

[## Microcall](https://www.capterra.com/p/128915/Microcall/)

[4.6 (18)](https://www.capterra.com/p/128915/Microcall/reviews/)

Unified call analytics that can perform call accounting, and usage analysis across a wide variety of voice platforms. [Learn more about Microcall](https://www.capterra.com/p/128915/Microcall/)

Call Accounting features reviewers most value

Call Duration

Call Logging

Call Monitoring

Call Recording

Caller ID

Inbound Reporting

Outbound Reporting

Unattended Call Management

Who Answered Log

[## eXsight](https://www.capterra.com/p/16338/TEM-Suite/)

[4.3 (14)](https://www.capterra.com/p/16338/TEM-Suite/reviews/)

Simplify UC&C management without losing functionality or visibility. Works Across All Switch and PBX Types [Learn more about eXsight](https://www.capterra.com/p/16338/TEM-Suite/)

Call Accounting features reviewers most value

Call Duration

Call Logging

Call Monitoring

Call Recording

Caller ID

Inbound Reporting

Outbound Reporting

Unattended Call Management

Who Answered Log

[## HiperMe!](https://www.capterra.com/p/10010068/HiperMe/)

[4.8 (10)](https://www.capterra.com/p/10010068/HiperMe/#reviews)

Cloud-based solution that lets users manage corporate communications and customer service contact centers from a single place. [Learn more about HiperMe!](https://www.capterra.com/p/10010068/HiperMe/)

Call Accounting features reviewers most value

Call Duration

Call Logging

Call Monitoring

Call Recording

Caller ID

Inbound Reporting

Outbound Reporting

Unattended Call Management

Who Answered Log

[## MAF ICIMS](https://www.capterra.com/p/160962/MAF-ICIMS/)

[5.0 (9)](https://www.capterra.com/p/160962/MAF-ICIMS/#reviews)

Monitoring • Analytics • Reporting • Recording • Queue, Device and DID Management [Learn more about MAF ICIMS](https://www.capterra.com/p/160962/MAF-ICIMS/)

Call Accounting features reviewers most value

Call Duration

Call Logging

Call Monitoring

Call Recording

Caller ID

Inbound Reporting

Outbound Reporting

Unattended Call Management

Who Answered Log

[## NET-Phacs](https://www.capterra.com/p/68860/NET-Phacs/)

[4.3 (9)](https://www.capterra.com/p/68860/NET-Phacs/reviews/)

Call Accounting Service provides the key management information you need to administer your telecommunications environment. [Learn more about NET-Phacs](https://www.capterra.com/p/68860/NET-Phacs/)

Call Accounting features reviewers most value

Call Duration

Call Logging

Call Monitoring

Call Recording

Caller ID

Inbound Reporting

Outbound Reporting

Unattended Call Management

Who Answered Log

[## Infortel Select](https://www.capterra.com/p/24380/Infortel-Select/)

[4.8 (8)](https://www.capterra.com/p/24380/Infortel-Select/reviews/)

ISI helps its clients choose and implement Unified Communications management solutions that achieve their desired business outcomes. [Learn more about Infortel Select](https://www.capterra.com/p/24380/Infortel-Select/)

Call Accounting features reviewers most value

Call Duration

Call Logging

Call Monitoring

Call Recording

Caller ID

Inbound Reporting

Outbound Reporting

Unattended Call Management

Who Answered Log

[## Callbox](https://www.capterra.com/p/10007292/Callbox/)

[4.9 (7)](https://www.capterra.com/p/10007292/Callbox/reviews/)

Cloud PBX for Full Collaboration and Contact Center integrated with Microsoft Teams and Google Workspace [Learn more about Callbox](https://www.capterra.com/p/10007292/Callbox/)

Call Accounting features reviewers most value

Call Duration

Call Logging

Call Monitoring

Call Recording

Caller ID

Inbound Reporting

Outbound Reporting

Unattended Call Management

Who Answered Log

[## OfficeWatch Call Reporting](https://www.capterra.com/p/16978/OfficeWatch-Call-Accounting/)

[4.8 (4)](https://www.capterra.com/p/16978/OfficeWatch-Call-Accounting/#reviews)

OfficeWatch Call Reporting provides visibility for businesses with call tracking, threshold alarms and more [Learn more about OfficeWatch Call Reporting](https://www.capterra.com/p/16978/OfficeWatch-Call-Accounting/)

Call Accounting features reviewers most value

Call Duration

Call Logging

Call Monitoring

Call Recording

Caller ID

Inbound Reporting

Outbound Reporting

Unattended Call Management

Who Answered Log

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