# Page 11 | Best Call Center Software 2026 | Capterra > Page 11 - Find the top Call Center software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/call-center-software --- # Best Call Center Software - Page 11 [## CommPeak Dialer](https://www.capterra.com/p/201709/CommPeak-Dialer/) 0.0 (0) CommPeak’s AI-Powered Predictive Dialer boosts agent talk time, filters voicemails, and enables omnichannel lead engagement. [Learn more about CommPeak Dialer](https://www.capterra.com/p/201709/CommPeak-Dialer/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Scripting Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## Nvoip](https://www.capterra.com/p/178289/Nvoip/) 0.0 (0) Nvoip transforms business communication. Elevate customer service, boost sales, and streamline operations with our platform. [Learn more about Nvoip](https://www.capterra.com/p/178289/Nvoip/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Scripting Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## Office24by7](https://www.capterra.com/p/172453/Cloud-Telephony/) 0.0 (0) Scalable call center solution with unlimited users, IVR, routing, & analytics for superior customer interaction and agent productivity. [Learn more about Office24by7](https://www.capterra.com/p/172453/Cloud-Telephony/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Scripting Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. [## Call Agent AI](https://www.capterra.com/p/10026097/Call-Agent-Ai/) 0.0 (0) AI agents that answer calls, book appointments, and capture leads—24/7, no training required. [Learn more about Call Agent AI](https://www.capterra.com/p/10026097/Call-Agent-Ai/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Scripting Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## CallPOP](https://www.capterra.com/p/10012698/Call-P-O-P/) 0.0 (0) Call tracking solution that helps businesses manage interactive voice responses, automated triggers, call routing, and more. [Learn more about CallPOP](https://www.capterra.com/p/10012698/Call-P-O-P/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Scripting Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## HGS Agent X](https://www.capterra.com/p/249025/HGS-Agent-X/) 0.0 (0) Leverage artificial intelligence (AI) and real-time insights to automate workflows, improve agent productivity & enhance CX. Know more. [Learn more about HGS Agent X](https://www.capterra.com/p/249025/HGS-Agent-X/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Scripting Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## Uniphore](https://www.capterra.com/p/180755/Uniphore/) 0.0 (0) Uniphore is one of the largest B2B AI-native companies – decades-proven, built-for-scale, and designed for the Enterprise. [Learn more about Uniphore](https://www.capterra.com/p/180755/Uniphore/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Scripting Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## Belsmart](https://www.capterra.com/p/10012591/Beltalk-Contact-Center-Software/) 0.0 (0) Belsmart is a cloud based omni-channel Contact center software for Sales, marketing, lead generation and customer service teams. [Learn more about Belsmart](https://www.capterra.com/p/10012591/Beltalk-Contact-Center-Software/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Scripting Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## Flip CX](https://www.capterra.com/p/253646/RedRoute/) 0.0 (0) Flip is an automated voicebot that can handle routine calls to get customers their answers faster, while giving agents more time. [Learn more about Flip CX](https://www.capterra.com/p/253646/RedRoute/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Scripting Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## Wemacx](https://www.capterra.com/p/10031330/Wemacx/) 0.0 (0) Wemacx is a CRM and business platform that integrates call center capabilities with multiple business modules through AI technology. [Learn more about Wemacx](https://www.capterra.com/p/10031330/Wemacx/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Scripting Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## VICIdial](https://www.capterra.com/p/10036871/VICIdial/) 0.0 (0) Custom Vicidial services by KingAsterisk Technologies. Tailored UI, API integrations, and advanced reporting to boost your ROI. [Learn more about VICIdial](https://www.capterra.com/p/10036871/VICIdial/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Scripting Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## Aladino by Digevo](https://www.capterra.com/p/10018866/Aladino-by-Digevo/) 0.0 (0) Aladino by Digevo offers a comprehensive platform that automates, centralizes, and modernizes contact centers. [Learn more about Aladino by Digevo](https://www.capterra.com/p/10018866/Aladino-by-Digevo/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Scripting Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## Vaani](https://www.capterra.com/p/238686/Vaani/) 0.0 (0) VAANI is a contact center solution that offers an omnicahnnel dialer platform for enhanced CX and sales engagement. [Learn more about Vaani](https://www.capterra.com/p/238686/Vaani/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Scripting Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## Axialys](https://www.capterra.com/p/196633/Centrex/) 0.0 (0) AI-powered cloud telephony & native CRM integrations to scale your customer service & support performance with smart voice management. [Learn more about Axialys](https://www.capterra.com/p/196633/Centrex/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Scripting Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## etrack1](https://www.capterra.com/p/10014082/etrack1/) 0.0 (0) GDPR-compliant ticketing system that helps businesses with knowledge base management, multi-channel communication, and more. [Learn more about etrack1](https://www.capterra.com/p/10014082/etrack1/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Scripting Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## Expertflow Contact Center](https://www.capterra.com/p/251515/Expertflow-Contact-Center/) 0.0 (0) Customer care for voice, video, chat(web,sms,FB,WhatsApp..), email. IVR with CRM & AI integration (bots, biometrics, customer journey) [Learn more about Expertflow Contact Center](https://www.capterra.com/p/251515/Expertflow-Contact-Center/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Scripting Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## CINNOX](https://www.capterra.com/p/203469/CINNOX/) 0.0 (0) A digital convergence platform built on a globally-distributed and carrier-grade infrastructure. [Learn more about CINNOX](https://www.capterra.com/p/203469/CINNOX/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Scripting Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics Page 11 of 11 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (492) Products: Sort By: Sponsored * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews [AI Copilot](https://www.capterra.com/call-center-software/features/721-virtual-assistant/) [Blended Call Center](https://www.capterra.com/call-center-software/features/4148-blended-call-center/) [Call Logging](https://www.capterra.com/call-center-software/features/475-call-logging/) [Call Monitoring](https://www.capterra.com/call-center-software/features/3633-call-monitoring/) [Call Recording](https://www.capterra.com/call-center-software/features/2761-call-recording/) [Call Routing](https://www.capterra.com/call-center-software/features/3876-call-routing/) [Call Scripting](https://www.capterra.com/call-center-software/features/1957-call-scripting/) [Call Transfer](https://www.capterra.com/call-center-software/features/267-call-transfer/) [Caller ID](https://www.capterra.com/call-center-software/features/1670-caller-id/) [Contact Management](https://www.capterra.com/call-center-software/features/3-contact-management/) [CRM](https://www.capterra.com/call-center-software/features/3364-crm/) [Dashboard](https://www.capterra.com/call-center-software/features/3079-dashboard/) [Generative AI](https://www.capterra.com/call-center-software/features/2098-ai-content-creation/) [Inbound Call Center](https://www.capterra.com/call-center-software/features/2427-inbound-call-center/) [IVR](https://www.capterra.com/call-center-software/features/2660-ivr/) [Outbound Call Center](https://www.capterra.com/call-center-software/features/3217-outbound-call-center/) [Predictive Dialer](https://www.capterra.com/call-center-software/features/1050-predictive-dialer/) [Progressive Dialer](https://www.capterra.com/call-center-software/features/2483-progressive-dialer/) [Queue Management](https://www.capterra.com/call-center-software/features/2044-queue-management/) [Reporting/Analytics](https://www.capterra.com/call-center-software/features/2900-reporting-analytics/) Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Call Recording Software](https://www.capterra.com/call-recording-software/)[CRM Software](https://www.capterra.com/customer-relationship-management-software/)[Customer Service Software](https://www.capterra.com/customer-service-software/)[Help Desk Software](https://www.capterra.com/help-desk-software/)[IVR Software](https://www.capterra.com/ivr-software/)[Online CRM Software](https://www.capterra.com/online-crm-software/)[Telephony Software](https://www.capterra.com/telephony-software/)[Speech Analytics Software](https://www.capterra.com/speech-analytics-software/)[Contact Center Software](https://www.capterra.com/contact-center-software/) I'm looking for Call Center Software that is: [Free](https://www.capterra.com/call-center-software/s/free/)