Call Center Dialer vs Hosted Predictive Dialer

Best For

Who Uses This Software?

Both Domestic and International markets

Call Centers, Contact Centers, Sales Team, Start Up, Enterprise

Target Customer Size (Users)

1000+

1 - 1000+

Pricing

Starting Price

Not provided by vendor

$9.99/month/user

Free Trial

Yes Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Ratings

Overall


5 / 5
(1)

4.5 / 5
(5)

Ease of Use


4 / 5

5 / 5

Customer Service


5 / 5

5 / 5

Features & Functionality


5 / 5

3.5 / 5

Value for Money


5 / 5

4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of Hosted Predictive Dialer vs Call Center Dialer


Call Center Dialer vs Hosted Predictive Dialer

Call Center Dialer

by iTecs Communications

Best For

Who Uses This Software?

Both Domestic and International markets

Call Centers, Contact Centers, Sales Team, Start Up, Enterprise

Target Customer Size (Users)

1000+

1 - 1000+

Pricing

Starting Price

Not provided by vendor

$9.99/month/user

Free Trial

Yes Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Ratings

Overall


5 / 5
(1)

4.5 / 5
(5)

Ease of Use


4 / 5

5 / 5

Customer Service


5 / 5

5 / 5

Features & Functionality


5 / 5

3.5 / 5

Value for Money


5 / 5

4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

Share Your Comparison of Hosted Predictive Dialer vs Call Center Dialer