Avaya Aura Platform vs Flexydial

Starting Price

Not provided by vendor Not provided by vendor

Best For

Designed to streamline customer interaction, Avaya Aura Platform is a suite of products that works together to facilitate customer support and report relavent data to improve customer care.

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Rating


4.5 / 5
(46)
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Ideal number of Users

Not provided by vendor

Not provided by vendor

Ease of Use


4.5 / 5

Customer Support


4 / 5

Features & Functionality


4.5 / 5

Value for Money


4.5 / 5

Product Features

Not provided by vendor
  • close Blended Call Center
  • close Call Logging
  • check Call recording
  • close Call Scripting
  • close Campaign Management
  • close Escalation Management
  • close Inbound Call Center
  • close Interactive Voice Response
  • close Manual Dialer
  • check Outbound Call Center
  • close Predictive Dialer
  • check Progressive Dialer
  • close Queue Management
  • close Real-time Chat
  • close Reporting/Analytics

Screenshots

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Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor Not provided by vendor

Training

Not provided by vendor Not provided by vendor

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Avaya Aura Platform vs Flexydial

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