InfoFlo vs 3CLogic

Starting Price

Not provided by vendor Not provided by vendor

Best For

We cater to any company as our CRM system can be easily customized to any industry.

SMBs and enterprises migrating from on-premise to the cloud, 3CLogic offers flexible solutions from a simple telephony-to-CRM connector, to the choice between hybrid and pure cloud deployments.

Ideal number of Users

1 - 1000+

10 - 1000+

Rating


4.5 / 5
(78)
Read All Reviews

4.3 / 5
(49)
Read All Reviews

Ease of Use


4.4 / 5


  • "Very reliable and easy to use CRM platform. Love the customization and upgrade abilities."

  • "Very easy to use, good value for the price, and with most of the needed functionality."


4.2 / 5


  • "Their software has increased our leads, conversions and sales over 15. The software in general is very easy to use and operate."

  • "The user interface of the administrator portal is goodl it's very intuitive. Our agents like the client portal, as well."

Customer Support


4.3 / 5


  • "Great Software, Easy to Use & awesome customer service."

  • "The ease of use and the customer service. They know what their talking about and spend the time to understand."


4.4 / 5


  • "The best allround support team that I ever worked with."

  • "Their customer service was stellar. They made it so easy to transition from Five9 to 3C Logic."

Features & Functionality


4.4 / 5


  • "Data organization is excellent. Custom fields allow for further customization which allows for even better categorization of data."

  • "Easy to use, easy to navigate, automatically updates when sending emails from outlook, Great way to keep track of customer communication."


4.2 / 5


  • "The customization of reports and ease of login to the cloud-based system from any location is an advantage."

  • "Having a support team who can help us configure campaigns, troubleshoot performance issues, and guide us in best practices has made all the difference for our call center."

Value for Money


4.7 / 5


  • "The price is very market friendly without continuing fees, like most donor CRMs."

  • "1 time fee, simple to use and long term cost is amazing."


3.7 / 5


Product Features

  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response (IVR)
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response (IVR)
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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InfoFlo vs 3CLogic

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3CLogic vs InfoFlo