Harmony vs Noble Solution Suite

Best For

Who Uses This Software?

KnoahSoft is an innovative provider of VoIP-based call recording, agent performance management and analytic tools for enterprise and SMB across IT,ITES,BPO,BFSI.

Financial services enterprises, collection agencies and service bureaus, cable & media companies, retailers, healthcare providers, utilities, inbound service organizations, and more

Target Customer Size (Users)

2 - 1000+

2 - 1000+

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

Not provided by vendor No

Free Version

Not provided by vendor No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Ratings

Overall

(0)
4 / 5
(7)

Ease of Use


3.5 / 5

Customer Service


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


3 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of Noble Solution Suite vs Harmony


Harmony vs Noble Solution Suite

Harmony

by Knoahsoft

Best For

Who Uses This Software?

KnoahSoft is an innovative provider of VoIP-based call recording, agent performance management and analytic tools for enterprise and SMB across IT,ITES,BPO,BFSI.

Financial services enterprises, collection agencies and service bureaus, cable & media companies, retailers, healthcare providers, utilities, inbound service organizations, and more

Target Customer Size (Users)

2 - 1000+

2 - 1000+

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

Not provided by vendor No

Free Version

Not provided by vendor No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Ratings

Overall

(0)
4 / 5
(7)

Ease of Use


3.5 / 5

Customer Service


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


3 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

Share Your Comparison of Noble Solution Suite vs Harmony