Harmony vs Mekashron Call Center

Best For

Who Uses This Software?

KnoahSoft is an innovative provider of VoIP-based call recording, agent performance management and analytic tools for enterprise and SMB across IT,ITES,BPO,BFSI.

Not provided by vendor

Target Customer Size (Users)

2 - 1000+

1 - 99

Pricing

Starting Price

Not provided by vendor

$29.00/month/user

Free Trial

Not provided by vendor Yes

Free Version

Not provided by vendor Not provided by vendor

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Screenshots

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Capterra screenshot placeholder

Ratings

Overall

(0) (0)

Ease of Use

Customer Service

Features & Functionality

Value for Money

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor Not provided by vendor

share Share Your Comparison of Mekashron Call Center vs Harmony


Harmony vs Mekashron Call Center

Harmony

by Knoahsoft

Best For

Who Uses This Software?

KnoahSoft is an innovative provider of VoIP-based call recording, agent performance management and analytic tools for enterprise and SMB across IT,ITES,BPO,BFSI.

Not provided by vendor

Target Customer Size (Users)

2 - 1000+

1 - 99

Pricing

Starting Price

Not provided by vendor

$29.00/month/user

Free Trial

Not provided by vendor Yes

Free Version

Not provided by vendor Not provided by vendor

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Ratings

Overall

(0) (0)

Ease of Use

Customer Service

Features & Functionality

Value for Money

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor Not provided by vendor

Share Your Comparison of Mekashron Call Center vs Harmony