Automatic Call Distributor vs Contivio

Starting Price

$125.00/month/user

$79.00/month/user

Best For

Not provided by vendor

Given our extensive blended footprint, we do not focus on specific verticals. In saying that, we tailor our software around CRM users, so generally aim to on-board CRM -based teams.

Rating

(0)


3 / 5
(6)

Ideal number of Users

Not provided by vendor

10 - 499

Ease of Use


3 / 5

Customer Support


3.5 / 5

Features & Functionality


3 / 5

Value for Money


3 / 5

Product Features

  • close Blended Call Center
  • close Call Logging
  • close Call recording
  • check Call Scripting
  • close Campaign Management
  • close Escalation Management
  • check Inbound Call Center
  • close Interactive Voice Response
  • close Manual Dialer
  • close Outbound Call Center
  • close Predictive Dialer
  • close Progressive Dialer
  • check Queue Management
  • close Real-time Chat
  • close Reporting/Analytics
  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • check Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • check Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • check Predictive Dialer
  • check Progressive Dialer
  • check Queue Management
  • check Real-time Chat
  • close Reporting/Analytics

Screenshots

Capterra screenshot placeholder
View 5 screenshots 63584 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of Contivio vs Automatic Call Distributor

Automatic Call Distributor vs Contivio

Share

share Share Your Comparison of Contivio vs Automatic Call Distributor