Automatic Call Distributor vs IpSCAPE

Best For

Who Uses This Software?

Not provided by vendor

Medium to large sized companies looking for a SaaS contact centre solution that will reduce capital expenditure and easily manage demand flexibility where you can easily scale up or down.

Target Customer Size (Users)

Not provided by vendor

10 - 499

Pricing

Starting Price

$125.00/month/user

Not provided by vendor

Free Trial

Not provided by vendor Yes

Free Version

Not provided by vendor Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Screenshots

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Capterra screenshot placeholder

Ratings

Overall

(0)
5 / 5
(1)

Ease of Use


5 / 5

Customer Service


5 / 5

Features & Functionality


5 / 5

Value for Money


5 / 5

Training & Support

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of IpSCAPE vs Automatic Call Distributor


Automatic Call Distributor vs IpSCAPE

Best For

Who Uses This Software?

Not provided by vendor

Medium to large sized companies looking for a SaaS contact centre solution that will reduce capital expenditure and easily manage demand flexibility where you can easily scale up or down.

Target Customer Size (Users)

Not provided by vendor

10 - 499

Pricing

Starting Price

$125.00/month/user

Not provided by vendor

Free Trial

Not provided by vendor Yes

Free Version

Not provided by vendor Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Ratings

Overall

(0)
5 / 5
(1)

Ease of Use


5 / 5

Customer Service


5 / 5

Features & Functionality


5 / 5

Value for Money


5 / 5

Training & Support

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of IpSCAPE vs Automatic Call Distributor