Automatic Call Distributor vs SmartAction Speech IVR System

Starting Price

$125.00/month/user

Not provided by vendor

Best For

Not provided by vendor

SmartAction's cloud-based platform is built for enterprises in all industries that need to satisfy growing expectations for self-service.

Rating

(0)


5 / 5
(4)

Ideal number of Users

Not provided by vendor

1

Ease of Use


5 / 5

Customer Support


5 / 5

Features & Functionality


5 / 5

Value for Money


5 / 5

Product Features

  • close Blended Call Center
  • close Call Logging
  • close Call recording
  • check Call Scripting
  • close Campaign Management
  • close Escalation Management
  • check Inbound Call Center
  • close Interactive Voice Response
  • close Manual Dialer
  • close Outbound Call Center
  • close Predictive Dialer
  • close Progressive Dialer
  • check Queue Management
  • close Real-time Chat
  • close Reporting/Analytics
  • check Blended Call Center
  • close Call Logging
  • close Call recording
  • close Call Scripting
  • close Campaign Management
  • close Escalation Management
  • close Inbound Call Center
  • check Interactive Voice Response
  • close Manual Dialer
  • close Outbound Call Center
  • close Predictive Dialer
  • close Progressive Dialer
  • close Queue Management
  • close Real-time Chat
  • close Reporting/Analytics

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of SmartAction Speech IVR System vs Automatic Call Distributor

Automatic Call Distributor vs SmartAction Speech IVR System

Share

share Share Your Comparison of SmartAction Speech IVR System vs Automatic Call Distributor