inConcert Allegro - Voice CC vs PrimoDialler

Best For

Who Uses This Software?

Call Centers and Contact Centers specializing in subcontracting, healthcare, banking and finance, education, retail, telecommunication, customer service, collection, telesales.

PrimoDialler gives you all the features & benefits of an advanced VOIP Dialler system, with added flexibility and minimal investment.

Target Customer Size (Users)

10 - 1000+

1 - 1000+

Pricing

Starting Price

Not provided by vendor

$0.03/month/user

Free Trial

Yes Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Screenshots

Capterra screenshot placeholder
View 4 screenshots 40255 thumb

Ratings

Overall


4.5 / 5
(3)

5 / 5
(49)

Ease of Use


4.5 / 5

5 / 5

Customer Service


4 / 5

5 / 5

Features & Functionality


4.5 / 5

5 / 5

Value for Money


4.5 / 5

5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of PrimoDialler vs inConcert Allegro - Voice CC


inConcert Allegro - Voice CC vs PrimoDialler

Best For

Who Uses This Software?

Call Centers and Contact Centers specializing in subcontracting, healthcare, banking and finance, education, retail, telecommunication, customer service, collection, telesales.

PrimoDialler gives you all the features & benefits of an advanced VOIP Dialler system, with added flexibility and minimal investment.

Target Customer Size (Users)

10 - 1000+

1 - 1000+

Pricing

Starting Price

Not provided by vendor

$0.03/month/user

Free Trial

Yes Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Ratings

Overall


4.5 / 5
(3)

5 / 5
(49)

Ease of Use


4.5 / 5

5 / 5

Customer Service


4 / 5

5 / 5

Features & Functionality


4.5 / 5

5 / 5

Value for Money


4.5 / 5

5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of PrimoDialler vs inConcert Allegro - Voice CC