inConcert Allegro - Voice CC vs Toky

Best For

Who Uses This Software?

Call Centers and Contact Centers specializing in subcontracting, healthcare, banking and finance, education, retail, telecommunication, customer service, collection, telesales.

Startups and business of al sizes that need a full featured phone system that allow them to start a call center easily with phone numbers, live calls, CRM integrations and more.

Target Customer Size (Users)

10 - 1000+

1 - 999

Pricing

Starting Price

Not provided by vendor

$15.00/month/user

Free Trial

Yes Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Screenshots

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Ratings

Overall


4.5 / 5
(3)

4 / 5
(28)

Ease of Use


4.5 / 5

4.5 / 5

Customer Service


4 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


4.5 / 5

4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of Toky vs inConcert Allegro - Voice CC


inConcert Allegro - Voice CC vs Toky

Best For

Who Uses This Software?

Call Centers and Contact Centers specializing in subcontracting, healthcare, banking and finance, education, retail, telecommunication, customer service, collection, telesales.

Startups and business of al sizes that need a full featured phone system that allow them to start a call center easily with phone numbers, live calls, CRM integrations and more.

Target Customer Size (Users)

10 - 1000+

1 - 999

Pricing

Starting Price

Not provided by vendor

$15.00/month/user

Free Trial

Yes Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Ratings

Overall


4.5 / 5
(3)

4 / 5
(28)

Ease of Use


4.5 / 5

4.5 / 5

Customer Service


4 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


4.5 / 5

4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

Share Your Comparison of Toky vs inConcert Allegro - Voice CC