Eureka vs Quvu

Best For

Who Uses This Software?

Designed for small to large call centers, it is a SaaS-based speech analytics platform that provides insights into customer experience by capturing and transcribing all interactions with businesses.

Our target market spans from new start-up contact centres, right through to major corporate enterprises. If you have teams of agents making outbound calls or taking inbound calls, Quvu is for you.

Target Customer Size (Users)

Not provided by vendor

2 - 1000+

Pricing

Starting Price

Not provided by vendor

$9.99/month/user

Free Trial

No No

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Screenshots

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Capterra screenshot placeholder

Ratings

Overall


4.5 / 5
(4)
(0)

Ease of Use


4 / 5

Customer Service


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4 / 5

Training & Support

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of Quvu vs Eureka


Eureka vs Quvu

Quvu

by Pebbletree

Best For

Who Uses This Software?

Designed for small to large call centers, it is a SaaS-based speech analytics platform that provides insights into customer experience by capturing and transcribing all interactions with businesses.

Our target market spans from new start-up contact centres, right through to major corporate enterprises. If you have teams of agents making outbound calls or taking inbound calls, Quvu is for you.

Target Customer Size (Users)

Not provided by vendor

2 - 1000+

Pricing

Starting Price

Not provided by vendor

$9.99/month/user

Free Trial

No No

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Ratings

Overall


4.5 / 5
(4)
(0)

Ease of Use


4 / 5

Customer Service


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4 / 5

Training & Support

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

Share Your Comparison of Quvu vs Eureka