CenterMaster vs injixo

Rating

(0)

(0)

Starting Price

$125.00/month/user

$9.00/month/user

Best For

Any company looking for a contact center solution including ACD, IVR, CRM, WFM, Dialer, Recording, Scripting, Reports, SMS Text, Social Media Interactions and Analytics, IP/PBX.

A suite of applications that powers workforce management for call centers of all sizes in any industry.

Ideal number of Users

10 - 1000+

50 - 1000+

Ease of Use

Customer Support

Features & Functionality

Value for Money

Product Features

  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • check Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • check Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • check Predictive Dialer
  • close Progressive Dialer
  • check Queue Management
  • close Real-time Chat
  • close Reporting/Analytics
Not provided by vendor

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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CenterMaster vs injixo

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