Starting Price

Best For

Independent carriers, VoIP providers, enterprise-level companies, call centers, colleges, hospitals.

Collections, TTS broadcasting, Predictive Dialers, Telemarketing, Surveys, Political message broadcasting.

Rating

Ideal number of Users

10 - 1000+

2 - 1000+

Ease of Use

Customer Support

Features & Functionality

Value for Money

Product Features

• close Blended Call Center
• close Call Logging
• close Call recording
• close Call Scripting
• close Campaign Management
• close Escalation Management
• check Inbound Call Center
• close Interactive Voice Response
• close Manual Dialer
• check Outbound Call Center
• close Predictive Dialer
• close Progressive Dialer
• close Queue Management
• close Real-time Chat
• close Reporting/Analytics

• check Blended Call Center
• check Call Logging
• check Call recording
• check Call Scripting
• check Campaign Management
• check Escalation Management
• check Inbound Call Center
• check Interactive Voice Response
• check Manual Dialer
• check Outbound Call Center
• check Predictive Dialer
• check Progressive Dialer
• check Queue Management
• check Real-time Chat
• close Reporting/Analytics

Screenshots

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

• 24/7 (Live Rep)
• Business Hours
• Online

• 24/7 (Live Rep)
• Business Hours
• Online

Training

• close In Person
• check Live Online
• check Webinars
• check Documentation

• check In Person
• check Live Online
• check Webinars
• close Documentation