Restaurant Call Center vs Salesforce Service Cloud

Starting Price

$45.00/month/user

$25.00/month/user

Best For

It is an ideal for small and medium sized call centers handling large call volumes. With a broad range of advanced features, ensuring maximum telesales profitability, productivity and performance.

Businesses in need of service-as-a-software solution for CRM and help desk management.

Rating


5 / 5
(2)

4.5 / 5
(446)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


5 / 5

4 / 5

Customer Support


5 / 5

4 / 5

Features & Functionality


5 / 5

4.5 / 5

Value for Money


5 / 5

4 / 5

Product Features

  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • check Campaign Management
  • close Escalation Management
  • check Inbound Call Center
  • close Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • close Predictive Dialer
  • check Progressive Dialer
  • check Queue Management
  • close Real-time Chat
  • close Reporting/Analytics
  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • check Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • check Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • check Predictive Dialer
  • check Progressive Dialer
  • check Queue Management
  • check Real-time Chat
  • close Reporting/Analytics

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Restaurant Call Center vs Salesforce Service Cloud

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share Share Your Comparison of Salesforce Service Cloud vs Restaurant Call Center