Hyperion vs Sharpen

Best For

Who Uses This Software?

Not provided by vendor

Fast growing, multi location, B2C and B2B companies driven to "Sharpen" their customer experience.

Target Customer Size (Users)

Not provided by vendor

10 - 499

Pricing

Starting Price

Not provided by vendor

$99.00/month/user

Free Trial

Not provided by vendor No

Free Version

Not provided by vendor No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Screenshots

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View 4 screenshots 63608 thumb

Ratings

Overall


3 / 5
(1)

4.5 / 5
(43)

Ease of Use


4 / 5

4.5 / 5

Customer Service


4 / 5

4.5 / 5

Features & Functionality


3 / 5

5 / 5

Value for Money


3 / 5

5 / 5

Training & Support

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Sharpen vs Hyperion


Hyperion vs Sharpen

Best For

Who Uses This Software?

Not provided by vendor

Fast growing, multi location, B2C and B2B companies driven to "Sharpen" their customer experience.

Target Customer Size (Users)

Not provided by vendor

10 - 499

Pricing

Starting Price

Not provided by vendor

$99.00/month/user

Free Trial

Not provided by vendor No

Free Version

Not provided by vendor No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Ratings

Overall


3 / 5
(1)

4.5 / 5
(43)

Ease of Use


4 / 5

4.5 / 5

Customer Service


4 / 5

4.5 / 5

Features & Functionality


3 / 5

5 / 5

Value for Money


3 / 5

5 / 5

Training & Support

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of Sharpen vs Hyperion