Hyperion vs Intelligent Call Routing

Best For

Who Uses This Software?

Not provided by vendor

Not provided by vendor

Target Customer Size (Users)

Not provided by vendor

Not provided by vendor

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

Not provided by vendor Not provided by vendor

Free Version

Not provided by vendor Not provided by vendor

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Ratings

Overall


3 / 5
(1)
(0)

Ease of Use


4 / 5

Customer Service


4 / 5

Features & Functionality


3 / 5

Value for Money


3 / 5

Training & Support

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor Not provided by vendor

share Share Your Comparison of Intelligent Call Routing vs Hyperion


Hyperion vs Intelligent Call Routing

Best For

Who Uses This Software?

Not provided by vendor

Not provided by vendor

Target Customer Size (Users)

Not provided by vendor

Not provided by vendor

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

Not provided by vendor Not provided by vendor

Free Version

Not provided by vendor Not provided by vendor

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Ratings

Overall


3 / 5
(1)
(0)

Ease of Use


4 / 5

Customer Service


4 / 5

Features & Functionality


3 / 5

Value for Money


3 / 5

Training & Support

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor Not provided by vendor

Share Your Comparison of Intelligent Call Routing vs Hyperion