CloudCall vs The Reporting Engine

Best For

Who Uses This Software?

Any company wishing to maximize the investment in their CRM - we enable businesses to boost calls and improve productivity. We serve to Recruitment, Financial Services, Sales, Call Centers and more.

Call Centers of all sizes

Target Customer Size (Users)

1 - 1000+

10 - 1000+

Pricing

Starting Price

Not provided by vendor

$150.00/month/user

Free Trial

Yes No

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
Not provided by vendor

Screenshots

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Ratings

Overall


4 / 5
(13)
(0)

Ease of Use


4 / 5

Customer Service


3.5 / 5

Features & Functionality


3.5 / 5

Value for Money


3 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of The Reporting Engine vs CloudCall


CloudCall vs The Reporting Engine

Best For

Who Uses This Software?

Any company wishing to maximize the investment in their CRM - we enable businesses to boost calls and improve productivity. We serve to Recruitment, Financial Services, Sales, Call Centers and more.

Call Centers of all sizes

Target Customer Size (Users)

1 - 1000+

10 - 1000+

Pricing

Starting Price

Not provided by vendor

$150.00/month/user

Free Trial

Yes No

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
Not provided by vendor

Ratings

Overall


4 / 5
(13)
(0)

Ease of Use


4 / 5

Customer Service


3.5 / 5

Features & Functionality


3.5 / 5

Value for Money


3 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of The Reporting Engine vs CloudCall