CloudCall vs MiCloud Engage Contact Center

Rating


4 / 5
(14)


3.5 / 5
(7)

Starting Price

Not provided by vendor Not provided by vendor

Best For

Any company wishing to maximize the investment in their CRM - we enable businesses to boost calls and improve productivity. We serve to Recruitment, Financial Services, Sales, Call Centers and more.

Not provided by vendor

Ideal number of Users

1 - 1000+

Not provided by vendor

Ease of Use


3.5 / 5

3 / 5

Customer Support


3.5 / 5

4.5 / 5

Features & Functionality


3.5 / 5

3.5 / 5

Value for Money


3 / 5

4 / 5

Product Features

  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • check Campaign Management
  • close Escalation Management
  • check Inbound Call Center
  • check Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • close Predictive Dialer
  • check Progressive Dialer
  • check Queue Management
  • check Real-time Chat
  • close Reporting/Analytics
Not provided by vendor

Screenshots

View 5 screenshots 79653 thumb
View 1 screenshot 130010 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

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CloudCall vs MiCloud Engage Contact Center

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