Agile CRM vs AheevaCCS

Awards

Starting Price

$8.99/month/user

$500.00/one-time/user

Best For

Small to medium size businesses that require sales, marketing and service automation

Outsourcing and insourcing Targeted positions: VP/Director Information Technology , Owner, VP Operations, Sectors: Banking, Insurance, Tourism, Transports, Operators, Internet Service Provider

Rating


4 / 5
(333)

(0)

Ideal number of Users

1 - 1000+

50 - 999

Ease of Use


4 / 5

Customer Support


4 / 5

Features & Functionality


4 / 5

Value for Money


4.5 / 5

Product Features

  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • check Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • check Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • check Predictive Dialer
  • check Progressive Dialer
  • check Queue Management
  • check Real-time Chat
  • check Reporting/Analytics
  • close Blended Call Center
  • close Call Logging
  • close Call recording
  • check Call Scripting
  • close Campaign Management
  • close Escalation Management
  • close Inbound Call Center
  • check Interactive Voice Response
  • close Manual Dialer
  • close Outbound Call Center
  • check Predictive Dialer
  • close Progressive Dialer
  • check Queue Management
  • close Real-time Chat
  • close Reporting/Analytics

Screenshots

View 5 screenshots 17221 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
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Agile CRM vs AheevaCCS

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