Ricochet360 vs XenCALL

Starting Price

Not provided by vendor Not provided by vendor

Best For

Ricochet360 is the All-In-One sales and marketing automation platform is ideal for SMB, SME, and Large Enterprise companies looking to efficiently scale their sales operations.

XenCALL is a best-of-breed provider of cloud-based contact center software for call centers of any size to help them manage their leads, monitor their workforces and close more sales.

Ideal number of Users

10 - 1000+

1 - 99

Rating


4.9 / 5
(17)
Read All Reviews

4.2 / 5
(13)
Read All Reviews

Ease of Use


4.8 / 5

4 / 5

Customer Support


4.9 / 5

4.3 / 5

Features & Functionality


4.9 / 5

4.1 / 5

Value for Money


4.9 / 5

4 / 5

Product Features

  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response (IVR)
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response (IVR)
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Ricochet360 vs XenCALL

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