bxp software vs VESTA

Rating


4 / 5
(5)

(0)

Starting Price

Not provided by vendor Not provided by vendor

Best For

Eircom, Three, ACOI, Ladbrokes, Fexco, Mars, One4All... Companies that value their Contact Centres and its performance.

Not provided by vendor

Ideal number of Users

1 - 49

Not provided by vendor

Ease of Use


4 / 5

Customer Support


4.5 / 5

Features & Functionality


4 / 5

Value for Money


3.5 / 5

Product Features

  • check Blended Call Center
  • check Call Logging
  • close Call recording
  • check Call Scripting
  • check Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • close Interactive Voice Response
  • close Manual Dialer
  • check Outbound Call Center
  • close Predictive Dialer
  • close Progressive Dialer
  • check Queue Management
  • check Real-time Chat
  • close Reporting/Analytics
  • close Blended Call Center
  • close Call Logging
  • close Call recording
  • close Call Scripting
  • close Campaign Management
  • close Escalation Management
  • close Inbound Call Center
  • close Interactive Voice Response
  • close Manual Dialer
  • close Outbound Call Center
  • close Predictive Dialer
  • close Progressive Dialer
  • check Queue Management
  • close Real-time Chat
  • close Reporting/Analytics

Screenshots

View 5 screenshots 15786 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • close Live Online
  • close Webinars
  • close Documentation

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bxp software vs VESTA

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