TRACK Pulse vs Sharpen

Starting Price

Not provided by vendor

$109.00/month/user

Best For

TRACK Pulse is built specifically for the hospitality industry.

Sharpens client base ranges from small companies to large enterprises. The flexible platform works with companies of any size to help you realize customer and revenue goals.

Rating


4.1 / 5
(10)
Read All Reviews

4.4 / 5
(46)
Read All Reviews

Ideal number of Users

1 - 1000+

10 - 499

Ease of Use


4.3 / 5



4.4 / 5


Customer Support


4.2 / 5



4.5 / 5


  • "Other system was far easier, but tons and tons of connection issues, and the nightmare of customer service was worth the change."

  • "Our customer service team works remotely all over the United States and from home, so having all activity logged was key."

Features & Functionality


4 / 5



5 / 5


  • "It's been a long winding road; however, I genuinely feel that Fathom Voice is trying to get better."

  • "Easy to use and provided the full suite of functions we needed."

Value for Money


4 / 5



4.8 / 5


Product Features

  • close Blended Call Center
  • check Call Logging
  • check Call recording
  • close Call Scripting
  • close Campaign Management
  • close Escalation Management
  • check Inbound Call Center
  • close Interactive Voice Response
  • close Manual Dialer
  • check Outbound Call Center
  • close Predictive Dialer
  • close Progressive Dialer
  • check Queue Management
  • check Real-time Chat
  • check Reporting/Analytics
  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • check Campaign Management
  • close Escalation Management
  • check Inbound Call Center
  • check Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • close Predictive Dialer
  • check Progressive Dialer
  • check Queue Management
  • check Real-time Chat
  • check Reporting/Analytics

Screenshots

View 5 screenshots 77503 thumb
View 5 screenshots 199403 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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TRACK Pulse vs Sharpen

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share Share Your Comparison of Sharpen vs TRACK Hospitality Software