KOOKOO CloudAgent vs PhoneCall

Best For

Who Uses This Software?

we serve across 20 verticals, our target market is eCommerce, hospitality, hospitals, logistics and startup

Call centers, in-house or outsourced, from 1 to 1000+ agents.

Target Customer Size (Users)

50 - 499

10 - 1000+

Pricing

Starting Price

Not provided by vendor

$0.01/one-time

Free Trial

No Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Screenshots

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Ratings

Overall

(0)
4.5 / 5
(6)

Ease of Use


5 / 5

Customer Service


5 / 5

Features & Functionality


4.5 / 5

Value for Money


5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation

share Share Your Comparison of PhoneCall vs KOOKOO CloudAgent


KOOKOO CloudAgent vs PhoneCall

KOOKOO CloudAgent

by Ozonetel Systems

Best For

Who Uses This Software?

we serve across 20 verticals, our target market is eCommerce, hospitality, hospitals, logistics and startup

Call centers, in-house or outsourced, from 1 to 1000+ agents.

Target Customer Size (Users)

50 - 499

10 - 1000+

Pricing

Starting Price

Not provided by vendor

$0.01/one-time

Free Trial

No Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Ratings

Overall

(0)
4.5 / 5
(6)

Ease of Use


5 / 5

Customer Service


5 / 5

Features & Functionality


4.5 / 5

Value for Money


5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation

Share Your Comparison of PhoneCall vs KOOKOO CloudAgent