KOOKOO CloudAgent vs ZIWO

Starting Price

$45.00/month/user

$49.00/month/user

Best For

We serve across 20 verticals ranging from SMBs to Enterprise including eCommerce, hospitality, hospitals, logistics. We can deliver in 160+ PSTN & VOIP countries .

Cloud-based contact center solution that helps businesses manage client communication with call tracking, call masking, conferencing, call queuing, call transfer & more with virtual call center.

Rating


4.5 / 5
(25)

(0)

Ideal number of Users

100-499

Not provided by vendor

Ease of Use


4.5 / 5

Customer Support


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4.5 / 5

Product Features

  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • check Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • check Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • check Predictive Dialer
  • check Progressive Dialer
  • check Queue Management
  • check Real-time Chat
  • close Reporting/Analytics
  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • close Call Scripting
  • close Campaign Management
  • close Escalation Management
  • close Inbound Call Center
  • close Interactive Voice Response
  • close Manual Dialer
  • close Outbound Call Center
  • close Predictive Dialer
  • close Progressive Dialer
  • check Queue Management
  • close Real-time Chat
  • check Reporting/Analytics

Screenshots

View 5 screenshots 157154 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • close Documentation

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KOOKOO CloudAgent vs ZIWO

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