KOOKOO CloudAgent vs Qfiniti

Best For

Who Uses This Software?

we serve across 20 verticals, our target market is eCommerce, hospitality, hospitals, logistics and startup

Not provided by vendor

Target Customer Size (Users)

50 - 499

Not provided by vendor

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

No No

Free Version

No Not provided by vendor

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
Not provided by vendor

Screenshots

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Ratings

Overall

(0)
5 / 5
(1)

Ease of Use


5 / 5

Customer Service

Features & Functionality


4 / 5

Value for Money


4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
Not provided by vendor

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KOOKOO CloudAgent vs Qfiniti

KOOKOO CloudAgent

by Ozonetel Systems

Qfiniti

by OpenText CEM

Best For

Who Uses This Software?

we serve across 20 verticals, our target market is eCommerce, hospitality, hospitals, logistics and startup

Not provided by vendor

Target Customer Size (Users)

50 - 499

Not provided by vendor

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

No No

Free Version

No Not provided by vendor

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
Not provided by vendor

Ratings

Overall

(0)
5 / 5
(1)

Ease of Use


5 / 5

Customer Service

Features & Functionality


4 / 5

Value for Money


4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
Not provided by vendor

Share Your Comparison of Qfiniti vs KOOKOO CloudAgent