CallHub vs NICE inContact CXone

Awards

Starting Price

$25.00/one-time

Not provided by vendor

Best For

Non-profit orgs, Sales teams for businesses, Political and Advocacy Campaigns use CallHub. It is the only telephony software for campaigns that smoothly integrates with your CRM.

Contact centers in small, medium, enterprise and government organizations use NICE inContact CXone to deliver exceptional customer experiences across all channels digital and voice.

Rating


4.2 / 5
(66)
Read All Reviews

4.1 / 5
(162)
Read All Reviews

Ideal number of Users

1 - 1000+

10 - 1000+

Ease of Use


4.1 / 5

4.1 / 5

Customer Support


4 / 5

3.8 / 5

Features & Functionality


4.3 / 5

4 / 5

Value for Money


4.3 / 5

3.8 / 5

Product Features

  • close Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • check Campaign Management
  • check Escalation Management
  • close Inbound Call Center
  • check Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • check Predictive Dialer
  • check Progressive Dialer
  • check Queue Management
  • check Real-time Chat
  • close Reporting/Analytics
  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • check Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • check Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • check Predictive Dialer
  • check Progressive Dialer
  • check Queue Management
  • check Real-time Chat
  • check Reporting/Analytics

Screenshots

View 5 screenshots 36712 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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CallHub vs NICE inContact CXone

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