DialSource vs Ytel

Starting Price

Not provided by vendor Not provided by vendor

Best For

DialSource is an ideal solution for enterprise customers focused on maintaining security and compliance in the cloud while making substantial gains in revenue efficiency across sales and service.

Companies, agencies and organizations that interact with mass numbers of customers and contacts for campaigns and customer care. Clients include Solar, Mortgage, Auto, Political, Lead Gen and more.

Rating


5 / 5
(1)


4 / 5
(24)

Ideal number of Users

10 - 1000+

10 - 1000+

Ease of Use


5 / 5

4 / 5

Customer Support


5 / 5

3.5 / 5

Features & Functionality


5 / 5

4 / 5

Value for Money


5 / 5

3.5 / 5

Product Features

  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • close Call Scripting
  • check Campaign Management
  • close Escalation Management
  • check Inbound Call Center
  • close Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • close Predictive Dialer
  • close Progressive Dialer
  • check Queue Management
  • close Real-time Chat
  • check Reporting/Analytics
  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • check Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • check Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • check Predictive Dialer
  • check Progressive Dialer
  • check Queue Management
  • close Real-time Chat
  • check Reporting/Analytics

Screenshots

View 1 screenshot 132415 thumb
View 5 screenshots 105508 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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DialSource vs Ytel

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