DialSource vs West Cloud Contact Pro

Starting Price

Not provided by vendor

$25.00/month

Best For

DialSource Denali CTI helps sales and service teams at SMB and enterprise companies develop deeper relationships with their prospects and customers at scale.

Enterprise-sized companies with dispersed, geographic locations with a limited IT capability to manage a digital transformation. These companies are often in a growth/M&A mode.

Ideal number of Users

10 - 1000+

100 - 1000+

Rating


5 / 5
(1)
(0)

Ease of Use


5 / 5

Customer Support


5 / 5

Features & Functionality


5 / 5

Value for Money


5 / 5

Product Features

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response (IVR)
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response (IVR)
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Screenshots

View 5 screenshots 210354 thumb
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation

Share Your Comparison of West Cloud Contact Pro vs DialSource

DialSource vs West Cloud Contact Pro

Share

Share Your Comparison of
West Cloud Contact Pro vs DialSource