Aceyus vs Xperience

Starting Price

Not provided by vendor Not provided by vendor

Best For

Any contact center that wants better insight into customer and agent experiences will find value in our products. We assess specific customer requirements and create comprehensive, tailored solutions.

Altitude is a global omnichannel contact center solutions provider. We have references in several industries mainly Banking, Telco, Retail, Outsourcing BPOs. We adapt to any type of business.

Rating


5 / 5
(3)


5 / 5
(1)

Ideal number of Users

1 - 1000+

1 - 49

Ease of Use


4.5 / 5

5 / 5

Customer Support


5 / 5

Features & Functionality


4 / 5

4 / 5

Value for Money


4 / 5

Product Features

  • check Blended Call Center
  • check Call Logging
  • close Call recording
  • close Call Scripting
  • close Campaign Management
  • close Escalation Management
  • check Inbound Call Center
  • close Interactive Voice Response
  • close Manual Dialer
  • check Outbound Call Center
  • close Predictive Dialer
  • close Progressive Dialer
  • close Queue Management
  • close Real-time Chat
  • close Reporting/Analytics
  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • check Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • check Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • check Predictive Dialer
  • check Progressive Dialer
  • check Queue Management
  • check Real-time Chat
  • close Reporting/Analytics

Screenshots

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View 1 screenshot 49809 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Aceyus vs Xperience

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