Aceyus vs OXON

Awards

Starting Price

Not provided by vendor

$39.00/month/user

Best For

Any contact center that wants better insight into customer and agent experiences will find value in our products. We assess specific customer requirements and create comprehensive, tailored solutions.

SMB's and enterprise companies. OXON functionalities can be used for companies up to 1000 agents. OXON is similar to Genesys and has even better functions on email ticketing, and user interface.

Rating


5 / 5
(3)


5 / 5
(13)

Ideal number of Users

1 - 1000+

2 - 999

Ease of Use


4.5 / 5

4.5 / 5

Customer Support


4.5 / 5

Features & Functionality


4 / 5

4.5 / 5

Value for Money


5 / 5

Product Features

  • check Blended Call Center
  • check Call Logging
  • close Call recording
  • close Call Scripting
  • close Campaign Management
  • close Escalation Management
  • check Inbound Call Center
  • close Interactive Voice Response
  • close Manual Dialer
  • check Outbound Call Center
  • close Predictive Dialer
  • close Progressive Dialer
  • close Queue Management
  • close Real-time Chat
  • close Reporting/Analytics
  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • check Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • check Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • check Predictive Dialer
  • check Progressive Dialer
  • check Queue Management
  • check Real-time Chat
  • close Reporting/Analytics

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • close Documentation

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Aceyus vs OXON

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