SpitFire Predictive Dialer vs Parrot Cloud Call Center

Starting Price

$100.00/month/user

$129.00/month/user

Best For

We welcome all size companies!

The Parrot's target market is for SMBs, call centers, or major corporations looking for a cloud-based predictive dialer and inbound contact center that is cost effective, sleek and powerful.

Ideal number of Users

1 - 499

2 - 1000+

Rating


4.5 / 5
(20)
Read All Reviews

4.8 / 5
(24)
Read All Reviews

Ease of Use


4.4 / 5



4.8 / 5


Customer Support


4.6 / 5



4.6 / 5


  • "If we have questions regarding settings ect. Customer service is always there to help."

  • "Increase the level of expertise on your Parrott product support team."

Features & Functionality


4.3 / 5



4.8 / 5


Value for Money


3.8 / 5



4.9 / 5


Product Features

  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response (IVR)
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response (IVR)
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Screenshots

View 5 screenshots 128085 thumb
View 2 screenshots 39091 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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SpitFire Predictive Dialer vs Parrot Cloud Call Center

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Parrot Cloud Call Center vs SpitFire Predictive Dialer