injixo vs Scorebuddy

Rating

(0)


4.5 / 5
(33)

Starting Price

$9.00/month/user

$159.00/month/user

Best For

A suite of applications that powers workforce management for call centers of all sizes in any industry.

Call centers, BPOs, Insurance providers, heavily regulated companies; consumer finance, government agencies. Any institutions that use spreadsheets to record, review and report on quality scores.

Ideal number of Users

50 - 1000+

10 - 1000+

Ease of Use


4.5 / 5

Customer Support


4.5 / 5

Features & Functionality


4 / 5

Value for Money


4.5 / 5

Product Features

Not provided by vendor
  • check Blended Call Center
  • close Call Logging
  • check Call recording
  • check Call Scripting
  • close Campaign Management
  • close Escalation Management
  • check Inbound Call Center
  • close Interactive Voice Response
  • close Manual Dialer
  • check Outbound Call Center
  • close Predictive Dialer
  • close Progressive Dialer
  • close Queue Management
  • close Real-time Chat
  • close Reporting/Analytics

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • close Documentation

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injixo vs Scorebuddy

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