injixo vs Mitel

Rating

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Starting Price

$9.00/month/user

Not provided by vendor

Best For

A suite of applications that powers workforce management for call centers of all sizes in any industry.

Business phone solution for small and medium-sized enterprises which helps with workforce efficiency, replacement, maintenance, security measures and more.

Ideal number of Users

50 - 1000+

1 - 499

Ease of Use

Customer Support

Features & Functionality

Value for Money

Product Features

Not provided by vendor
  • close Blended Call Center
  • close Call Logging
  • close Call recording
  • close Call Scripting
  • close Campaign Management
  • check Escalation Management
  • close Inbound Call Center
  • check Interactive Voice Response
  • close Manual Dialer
  • close Outbound Call Center
  • close Predictive Dialer
  • close Progressive Dialer
  • check Queue Management
  • close Real-time Chat
  • close Reporting/Analytics

Screenshots

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Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

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injixo vs Mitel

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