injixo vs OXON

Awards

Rating

(0)


5 / 5
(8)

Starting Price

$9.00/month/user

$39.00/month/user

Best For

A suite of applications that powers workforce management for call centers of all sizes in any industry.

SMB's and enterprise companies. OXON functionalities can be used for companies up to 1000 agents. OXON is similar to Genesys and has even better functions on email ticketing, and user interface.

Ideal number of Users

50 - 1000+

2 - 999

Ease of Use


5 / 5

Customer Support


4.5 / 5

Features & Functionality


5 / 5

Value for Money


5 / 5

Product Features

Not provided by vendor
  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • check Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • check Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • check Predictive Dialer
  • check Progressive Dialer
  • check Queue Management
  • check Real-time Chat
  • close Reporting/Analytics

Screenshots

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View 5 screenshots 62525 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • close Documentation

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injixo vs OXON

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