injixo vs VCC Live

Best For

Who Uses This Software?

A suite of applications that powers workforce management for call centers of all sizes in any industry.

Outsourced call centers, BPO, Banks, Finacial institutions, Insurance, Telecom, Tvshop, Teleshop, Survey, real estate network, Hospital, Airlines, Support Service, Retail, SSC.

Target Customer Size (Users)

50 - 1000+

2 - 1000+

Pricing

Starting Price

$9.00/month/user

$55.00/month/user

Free Trial

Yes Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

Not provided by vendor
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Screenshots

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View 1 screenshot 94731 thumb

Ratings

Overall

(0)
4.5 / 5
(24)

Ease of Use


4.5 / 5

Customer Service


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of VCC Live vs injixo


injixo vs VCC Live

Best For

Who Uses This Software?

A suite of applications that powers workforce management for call centers of all sizes in any industry.

Outsourced call centers, BPO, Banks, Finacial institutions, Insurance, Telecom, Tvshop, Teleshop, Survey, real estate network, Hospital, Airlines, Support Service, Retail, SSC.

Target Customer Size (Users)

50 - 1000+

2 - 1000+

Pricing

Starting Price

$9.00/month/user

$55.00/month/user

Free Trial

Yes Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

Not provided by vendor
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Ratings

Overall

(0)
4.5 / 5
(24)

Ease of Use


4.5 / 5

Customer Service


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of VCC Live vs injixo