injixo vs ZaiLab

Rating

(0)


4.5 / 5
(3)

Starting Price

$9.00/month/user

$1.00/user

Best For

A suite of applications that powers workforce management for call centers of all sizes in any industry.

Small to medium contact centres Medium to large contact centres

Ideal number of Users

50 - 1000+

1 - 1000+

Ease of Use


5 / 5

Customer Support


5 / 5

Features & Functionality


4 / 5

Value for Money


5 / 5

Product Features

Not provided by vendor
  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • close Call Scripting
  • check Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • check Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • close Predictive Dialer
  • close Progressive Dialer
  • check Queue Management
  • close Real-time Chat
  • close Reporting/Analytics

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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injixo vs ZaiLab

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